The Complete Guide to Coaching at Work
Author(s): Suzanne Skiffington
This reference explains the nature of coaching and provides a step-by-step blueprint for successful coaching methods, models and tools. The book also contains case studies and insights into how to enhance personal and organizational effectiveness, performance and growth.
Product Information
About the authors Preface PART ONE An introduction to coaching 1. Chapter one Definitions and distinctions 2. Chapter two Who can coach? PART TWO Coaching in the workplace 1. Chapter three Business coaching 2. Chapter four Executive coaching 3. Chapter five The manager as coach 4. Chapter six Team coaching PART THREE Coaching skills and issues 1. Chapter seven Strategic goal setting and developing an action plan 2. Chapter eight Communication skills 3. Chapter nine Learning 4. Chapter ten Coaching as change PART FOUR Specific coaching areas 1. Chapter eleven Coaching in call centres 2. Chapter twelve Sales coaching 3. Chapter thirteen Career coaching Bibliography Index
General Fields
- :
- : McGraw-Hill Education (Australia) Pty Limited
- : mcgraw
- : 0.503
- : 03 April 2008
- : 238mm X 177mm X 15mm
- : United States
- : books
Special Fields
- : Suzanne Skiffington
- : Paperback
- : 5
- : English
- : 658.3124
- : 184
- : Illustrations
